FAQ - Pacer for Teams
What is Pacer for Teams?
Pacer for Teams is a virtual platform to easily create, launch & and manage Fitness Challenges for your corporate. Organizations use step challenges and distance challenges to improve the health & wellness of their employees.
Participants use the Pacer Pedometer & Fitness app to access their step challenge and track their physical activity for all devices. Challenge administrators set up and manage the challenge through an intuitive, web-based portal on the Pacer web site.
Ready to create & run your own challenge? It’s quick. And easy.
Start Free TrialWhy should we choose Pacer for Teams?
The short answer?
It's better for employees. Better for admins. Better for your business. Running a step challenge—employees will see you as a company that cares.
A longer answer? We explain it best here.
What type of challenges do you offer?
All the ones you & your people want & need. All our virtual challenges work for individuals & teams.
• Step Challenge: Compete to see who can walk or run the most steps
• Distance Challenge: Compete to see who can run or walk the farthest
• Daily Step Goal Challenge: Reward participants with points for achieving daily goals
• Race: Participants use Pacer’s GPS to track & record a single distance session, and then ranked by their best pace
• Adventure Challenge: Individuals compete in a first-to-finish distance challenge around famous places on planet Earth, unlocking checkpoints along the way
Need help selecting the right challenge? Contact us.
How much does a subscription cost?
This question is easy. Pricing is based on total participants. Move the slider to estimate your team size and cost.
More Than 1000 Participants? Contact us.
How do I pay for a subscription?
Simple. Pay by credit card. Or by ACH bank transfer. It’s easy & secure using our Stripe 3rd party payment system, right from your account’s settings menu.
Subscribe by the month • No minimum or long-term commitments • No hidden auto-renew
Want to run a challenge for a (really) large team? But not sure how many participants will actually sign up? No worries—we’re flexible. Let’s talk.
Do you offer free trials?
Absolutely. Try before you buy—for 2 weeks. We encourage it.
Want more details? Or a live demo? Contact us.
Nothing to lose? Everying to gain.
Start Free TrialAre there other subscription options?
Low on budget? We’ve got you covered. Create a 60-day, virtual challenge—for free—using Pacer Groups. It’s built right into the Pacer app.
See a feature comparison below for Pacer for Teams & Pacer Groups.
Do you connect to fitness wearables?
Yup.
All you need is your smartphone. No 3rd-party hardware needed for your team challenges *. But for those who love their devices? No problem. Pacer integrates with the most popular wearables & providers.
* Pacer app connects to Apple Watch & Google Fit—for free. Pacer syncs, too, with Fitbit & Garmin devices. This requires the Pacer Premium upgrade—which comes bundled for free—with your team challenge subscription. Cool, huh?
How do I create & run a challenge?
You sure ask good questions. Here’s how…
Step 1: Create your new challenge
Register your org • Get your invite code • Choose, create & configure your challenge • Set up teams (or not)
Step 2: Invite participants
Send instructions & invite code • They download Pacer app • Enter their code • Pacer system adds them to the challenge(s) ∙ Good to go!
Step 3: Run the challenge
Participants walk, run & share • They send motivational messages • We answer any questions • Just write us at support@mypacer.com
Want more details? We’ve got it right here.
Ready to run your first team challenge?
Start Free TrialHow much lead time do I need before running our challenge?
In a hurry? Need this by tomorrow? We’re here for you.
• Register your team (takes minutes)
• Pay and activate from your account settings menu
• You are set up within a business day, probably even today
Voila! You’re good to go.
How does the leaderboard work (and look)?
The Pacer system updates the leaderboard when participants launch the Pacer app. The same applies for their fitness wearables. We recommend each participant open the app at least once a day.
Use the leaderboard to see how you or your team(s) stack up against the others—Right from the Pacer app. Admins can also see, use & export the leaderboard from the web portal.
Want to learn & see more about the leaderboard? Here ya go.
Can we offer challenges for students 16 & under?
Nope. “Why”, you ask?
Because our service terms require users to be at least 16 years old. The Pacer app complies with CCPA, COPPA & GDR regulations for processing data & ensuring the privacy of our youngsters.
What’s the difference between Pacer for Teams & Pacer Groups?
Well…
Pacer for Teams allows companies to create & run wellness challenges for employees. Pacer Groups is a free solution for friends, families and clubs to create & run virtual challenges.
Pacer for Teams works best to… Control who can join challenges. Download results data. Run team-based challenges. And, access results via our API.
Compare the features below.
Pacer for Teams
Pacer Groups
Platform
Tools to create & manage your challenges
Pacer for Teams
- Pacer App
- Admin Web Platform
Pacer Groups
- Pacer App
Cost
How you pay (or not)
Pacer for Teams
- Subscription-based
- Free Trials Available
Pacer Groups
- Free
User Limit
How many participants can play
Pacer for Teams
- Unlimited
Pacer Groups
- 40 for Private Groups
- Unlimited for Public Groups
Location in Pacer
Where to find Teams or Groups
Pacer for Teams
- Explore -> Corporate
Pacer Groups
- Explore -> Groups
Account Creation
Where to create your account
Pacer for Teams
- www.mypacer.com/teams
Pacer Groups
- Pacer App -> Explore -> Groups
Sharing Method
How to share with the others
Pacer for Teams
- Team Org Code
- Invite Link, QR Code, Manual Entry
Pacer Groups
- Group Key/QR Code Challenge Key/QR Code
- Searchable in Pacer
Challenges
Type of challenges available
Pacer for Teams
- Steps & Step Goals
- Daily Step Goal
- Distance & Distance Goals
- GPS Pace
- Adventure Challenges
Pacer Groups
- Steps & Step Goals
- Daily Step Goal
- Distance & Distance Goals
- GPS Pace
Data Types
What metrics you can view
Pacer for Teams
- Steps
- Distance
- GPS Pace
- Calories (Admins)
Pacer Groups
- Steps
- Distance
- GPS Pace
Leaderboard
Available leaderboards
Pacer for Teams
- Individual & Teams
Pacer Groups
- Top 100 participants only
Wearable Connectivity
Wearables we support
Pacer for Teams
- Apple Health/Watch
- Google Fit
- Samsung Health - Android Only
- Fitbit - Android & iOS
- Garmin - Android & iOS
Pacer Groups
- Apple Health/Watch
- Google Fit
- Samsung Health - Android Only
Admin Announcements
Send out announcements
Pacer for Teams
- Send announcements real-time
- Schedule future announcements
Pacer Groups
- Send announcements real-time
Social Feed
Post and comment during challenges
Pacer for Teams
Pacer Groups
GPS Only Activity
Require GPS session for challenge credit
Pacer for Teams
Pacer Groups
Challenge History Access
See how participants performed
Pacer for Teams
Pacer Groups
External Links
Link to external website, social media or cause
Pacer for Teams
Pacer Groups
Team-based Challenge
Supports team challenges
Pacer for Teams
Pacer Groups
Additional Admins
Can support multiple admins
Pacer for Teams
Pacer Groups
Data Sort/Export
Sort & export your data
Pacer for Teams
Pacer Groups
Manual Data Entry
Allow non device-recorded activity data
Pacer for Teams
Pacer Groups
Private Challenges
Closed off to rest of Pacer app universe
Pacer for Teams
Pacer Groups
Free Pacer Premium Upgrade
Full-featured, ad free Pacer experience
Pacer for Teams
Pacer Groups
Want help picking just the right option? Just ask. Or...
Start Free Trial